A Beginner's Guide to Effective Email is a free online handbook that outlines the basics of writing an email in English. It was written by Kaitlin Duck Sherwood, who is also the author of Overcome Email Overload with Eudora 5, Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002, as well as numerous other email guides and essays.
Features:
• Provides an overview of effective email writing, with in-depth discussion of 8 major considerations: context, format, page layout, intonation, gestures, status, formality, greetings and signatures
• Includes useful appendixes on email acronyms and jargon, domain names, and websites that discuss email writing
• Links to the author's other email materials, including the full web versions of Overcome Email Overload with Eudora 5 and Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002